At Arizona's Quality Comfort, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
We collect personal information when you interact with us through our website or during HVAC service requests. This may include your name, address, phone number, email address, payment information, and details about your HVAC system or services requested.
2. How We Use Your Information
We use your information to:
Provide and manage HVAC services and estimates.
Communicate with you regarding appointments, quotes, and follow-up services.
Process payments and handle billing inquiries.
Improve our services and website functionality.
Send promotional offers and service reminders (with your consent).
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers only to the extent necessary to provide our services (such as payment processors or delivery companies). All third parties are required to maintain confidentiality.
4. Cookies & Tracking Technologies
Our website may use cookies or other tracking technologies to enhance user experience, analyze website traffic, and track browsing activity. You can adjust your browser settings to refuse cookies, though this may limit some website functionality.
5. Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online system can guarantee 100% security, and we are not responsible for any breaches beyond our control.
6. Your Rights
You have the right to:
Access, update, or correct your personal information.
Request that we delete your personal information (subject to certain exceptions).
Opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
Arizona's Quality Comfort reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Arizona’s Quality Comfort
(480) 942-4626